Pickup times will be scheduled during business hours.
- Returns are not accepted at curbside without being arranged over the phone.
- Orders may take 2-3 days to process due to volumes.
A: Place order online and pay in full, choose free Local Pick-Up in London, as the shipping method. Staff will call the customer phone number provided when the order is ready, arrange a pickup time and provide a pickup number. You will be called during our business hours. Please provide a phone number that we can call during this calling window and in the NOTES section of online checkout tell us the best times to call. Using time slots allows us to keep pickup times fast and have everything ready to go.
B: Arrive during the appointed time slot, park at a numbered cone directly in front of the store and call the main number 519-937-1522. Provide staff the issued pickup number and the cone number you are parked at.
C: Staff will come to the cone and verify your PAL for firearms or ammo. A PAL/Driver’s License is acceptable for other orders types. Staff will put order in the rear of vehicle. After our staff member moves away the customer will verify contents of order.
- Only come if you were called and provided a time and order number.
- Only come to the pickup location at the assigned time slot.
- If no cones are available, wait for one to become available.
- Do not get out of your car.
- Roll down your window and await instructions.
- Customers are responsible to verify the accuracy and completeness of their orders on site.