warranty & service policy

At Bullseye North, we are committed to ensuring that your products perform as expected. Please review our warranty and service guidelines below.

Warranty Period & Product Information

  • Warranty details, including the warranty period and type, are provided in the item description for each product.

  • All products are shipped with insurance covering the full value of the shipment.

  • During the warranty period, Bullseye North will assist you with obtaining warranty service directly from the manufacturer.

Warranty Process

  • If you experience a warranty issue, you will need to request an RMA (Return Merchandise Authorization) number from our customer service department before returning any products.

  • For warranty issues occurring within 10 days of delivery, we offer free return shipping.

Exclusions from Warranty Coverage

Our warranty does not cover:

  • Damage caused by water, dropping, improper use, improper assembly, theft, or loss

  • Acts of God (e.g., natural disasters)

We recommend test-firing your firearm after a minor cleaning to ensure its proper function before fully disassembling or cleaning it.

Service Items

  • Service items left with us for more than 6 months without customer contact will be disposed of.

  • We will make reasonable efforts to contact you using the email or phone number provided. However, we cannot store items for extended periods.

Warranty Coverage by Manufacturer

Most major brands purchased from Bullseye North are backed by the manufacturer's warranty. Please note that terms and conditions may vary depending on the product or manufacturer.

Customer Satisfaction

  • Customer satisfaction is our #1 priority. If you are not happy with your product or service, please contact us, and we will make every reasonable effort to resolve the issue to your satisfaction.

Contact Information

For warranty issues or inquiries, please reach out to us:
📞 1-877-630-8393
📧 sales@bullseyenorth.com

Canadian Warranty Contacts

Below are warranty service contacts for some of the brands we carry:

  • North Sylva
    Warranty Service for: Norinco

  • Blue Line Solutions Contact Link
    Warranty Service for: GSG (German Sport Guns)

  • Grech Outdoors Contact Link
    Warranty Service for: Savage, Henry, Springfield, FNH, Howa, Tri Star

  • Vault Distribution Contact Link
    Warranty Service for: Kel-Tec

  • Wolverine Supplies Contact Link
    Warranty Service for: CZ, Mossberg, Smith & Wesson

  • Gravel Agency Contact Link
    Warranty Service for: Remington, Marlin, Bushmaster

  • Snap Shots Guns Contact Link
    Warranty Service for: Ruger, Taurus, Rossi

  • SFRC Email: gunsmith@theammosource.com
    Warranty Service for: Chiappa

  • UMAREX
    Contact UMAREX USA Service Department at (479) 646-4210 ext. 7 to obtain a Return Authorization (RA) number.
    They will provide the address of an authorized repair facility in Canada. Please note that shipping charges to the repair facility are not covered under warranty.

For further assistance, feel free to contact us. We're here to help!